User Agreement
Rewards - GotoChinaNow User Agreement
Welcome to the services provided by rewards.gotochinanow.com (hereinafter referred to as "this website"). This agreement is jointly signed by users and the website operator Gotochinanow (hereinafter referred to as "this site") to clarify the rights and obligations of both parties. Please read this agreement carefully. By logging into this website with a verification code, users are deemed to agree to all contents of this agreement, and this agreement automatically takes effect.
I. Agreement Subject Information
The operator of this website is Gotochinanow, and customer service contact is: service_gotochinanow@fun.tv.
II. User Eligibility and Account
- This website does not restrict user age.
- Users log in using email + verification code. The email address used for registration, in addition to receiving verification codes, is also the user's unique identity identifier. Users must ensure that the email information provided during registration is true and valid.
- Users must properly safeguard their account credentials. Losses caused by account leakage shall be borne by the user themselves.
III. User Rights and Obligations
- User Rights: Users have the right to view benefit lists and coin deduction records.
- User Obligations: Users shall not resell coins or use the platform for illegal activities; personal information modification function is temporarily not provided, and users must ensure that the information provided during registration is accurate and error-free.
IV. Website Rights and Obligations
- The website has the right to adjust benefit package prices and coin exchange ratios at any time according to market conditions without prior communication with users.
- Users' use of this service is deemed as agreement to this website's privacy policy. For privacy policy details, please refer to: https://www.gotochinanow.com/privacy-policy-disclosure-policy. The website's responsibility for protecting user information shall be implemented according to the privacy policy.
V. Payment Related
- This website supports PAYPAL payment channels.
- During the payment process, PAYPAL's security standards and agreement requirements must be met, and payment fees and security responsibilities are also constrained by the corresponding payment platform agreements.
VI. Virtual Goods (Benefit Packages) Related
- Benefit packages are virtual goods with no physical items, and users purchase them voluntarily.
- The specific benefits included in benefit packages (such as coin quantity, usage period, expiration time, etc.) must be used by users within the validity period, and will become invalid after expiration.
- Each benefit package has a clearly marked validity period. Please users carefully identify and prioritize using benefit packages with approaching expiration times.
- Users can purchase multiple benefit packages simultaneously, and each benefit package is used independently.
VII. Coins Related
- Coins are used for deducting and exchanging usage when using functions provided by the tripai website (tripai.gotochinanow.com).
- Coins do not support cross-account transfers.
- If users have objections to coin deduction records (such as non-personal operations, incorrect deduction amounts), they can appeal through the feedback website (feedback.gotochinanow.com) or customer service email, and the website will respond within one week.
VIII. Refund Related
Virtual currency generally does not support refund operations, and payments cannot be changed after successful payment. Only in special circumstances, such as incorrect amounts, inability to use, etc., can users contact customer service to apply for refunds, and relevant evidence and screenshots must be provided. For errors caused by users' own reasons rather than website technical issues, refunds will generally not be granted.
IX. Breach of Contract
If users violate the agreement, such as maliciously applying for refunds, stealing others' accounts, etc., this site will take measures such as account suspension and coin freezing once verified.
X. Service Problem Feedback and Dispute Resolution
- For any service problems, users can send customer service emails for feedback and communication.
- This agreement is governed by Chinese law. If disputes arise and cannot be resolved through negotiation, the people's court with jurisdiction in the location of the Gotochinanow website operator shall have jurisdiction.
XI. Agreement Effectiveness and Termination
- The agreement automatically takes effect when users log in with verification codes.
- If users clearly violate local laws or violate this agreement, this site has the right to terminate services.
XII. Intellectual Property
The intellectual property rights of the website's trademarks and content (such as text, images) belong to this site Gotochinanow, and users shall not use them without authorization.
XIII. Disclaimer
If services are interrupted due to system failures or force majeure, the website shall not bear any responsibility.
XIV. Agreement Modifications
The website has the right to modify this user agreement. Agreement modifications will be notified on the website, and new terms will take effect immediately after the notice is published.